ZURICH, GLATTBRUGG – Gate Gourmet has solidified its long-term, successful partnership with the Atlanta, Georgia headquartered Delta Air Lines (Delta). Gate Gourmet will be servicing Delta as its exclusive service partner at 45 locations across North America, Latin America, Europe and Asia Pacific for the next five years.
The new global contract is the result of an ongoing transformation program the two partners have been working on together for several years. Gate Gourmet’s aim is to create a catering operation that matches Delta’s industry-leading operational performance and distinctive culinary offerings.
Over the years Gate Gourmet has consistently demonstrated the added-value it brings to its partners through collaborative continuous improvement programs undertaken. The results of these combined initiatives have been increases in on-time performance and quality beyond industry standards. Gate Gourmet continues to collaborate with Delta to enhance the customer experience, operate more reliably, and reduce operating costs.
Says gategroup's CEO Xavier Rossinyol: "You have to earn your seat at the table with a global carrier such as Delta. We have partnered closely to design, develop and deliver a unique culinary and service offering that matches elevated operational excellence standards. We look forward to continuing our strong collaboration over the next five years and beyond as we work together to define the gold standard for airline catering."
