Onyx unveils industry-first payments solution for groups, meetings and events
DALLAS – Onyx CenterSource unveiled GroupPay, a comprehensive automated system to bring transparency, faster payments and easy billing reconciliation to the group, meetings and events market.
GroupPay, developed with active engagement from leading global industry partners, was designed to eliminate payment and commission disputes among meeting planners, hotels and group clients that result from inefficient, antiquated and often fragmented tracking systems.
“One of the biggest gaps in the hospitality ecosystem is the lack of a simple technological solution that connects meeting planners with hotels throughout the planning, booking and payment process,” said Onyx CenterSource CEO Mark Dubrow.
“Thanks to a visionary working group made up of leading hotel executives and meeting planners, we were able to identify the pain points in the tracking and payments process for groups and develop a system that meets the needs of everyone involved,” he said.
Onyx CenterSource launched a pilot of GroupPay this fall with one of the world’s leading hotel chains. The chain used the new tool to process contract, reservations and room occupancy data on thousands of bookings, enabling it to accurately calculate and process payments due to a leading meeting procurement supplier.
Onyx CenterSource plans to fully implement GroupPay with a leading hotelier in the Americas in early 2018.
“While many companies are focused on improving the booking experience, Onyx is the only company dedicated to improving the real-time reservations fulfillment and payment experience,” said Bill Nicholson, Onyx CenterSource chief product officer. “GroupPay provides real-time data to resolve and avoid payment disputes, which we believe will result in increased room fulfillment and enhanced trust between meeting planners and hotels."