United Airlines today announced expanded roles for three members of the executive leadership team as the company accelerates its momentum in elevating the experience it provides to customers and continuing its strong operational performance.
Oscar Munoz, chief executive officer of United Airlines, said, “The expanded roles we announced today further strengthen United’s world-class leadership team. We are in a better position than ever to serve our customers, lead our employees, and achieve our goal of building the world’s best airline.”
Brett Hart will assume the newly created position of executive vice president, chief administrative officer and general counsel. In addition to leading the company’s legal, corporate real estate, corporate security, community, and government and regulatory affairs teams, Hart will now oversee global communications. He was previously executive vice president and general counsel. Senior vice president of corporate communications Jim Olson will now report to Hart.
As United continues to build a more customer-centric airline, technology will only increase in its importance in the company’s ability to deliver on this commitment. To ensure United continues to innovate and execute across all technology and digital fronts, United has named Linda Jojo executive vice president, technology and chief digital officer. In addition to her current responsibility for United’s technology platforms and analytics, Jojo will lead the strategy, development and deployment of United’s e-commerce, mobile app and commercial web platforms. This expanded role builds on her contributions over the past three years transforming United’s state-of-the-art technology capabilities such as the company’s mobile tools and apps for customers and employees. Jojo was previously executive vice president and chief information officer.
Andrew Nocella has been named executive vice president and chief commercial officer. In addition to overseeing the network, commercial and pricing and revenue management strategy, Nocella will have responsibility for marketing and MileagePlus. He was previously executive vice president and chief revenue officer.
Hart and Jojo will continue to report to Munoz. Nocella will continue to report to Scott Kirby, president of United Airlines.