Τρίτη, 30 Μαΐου 2017

New hotel classification and rating system in Malaysia gets appreciation from industry players

Αποτέλεσμα εικόνας για New hotel classification and rating system in Malaysia gets appreciation from industry players

Malaysia’s Ministry of Tourism and Culture will introduce a new hotel classification and rating system from 1st June, which the industry players believe is fairer and more worthwhile than the existing star-rating system.
The new classification will have categories of city hotels, highland hotels, island/beach/lake/river resorts, innovative hotels and boutique hotels.
Shaharuddin M Saaid, executive director, Malaysian Association of Hotel Owners, said that the old rating system, basing its requirements on city hotels, is putting island and hill resorts at a disadvantage.

Shaharuddin said: “Based on the old system, a hotel needed an executive floor and lounge to be rated five stars. This was alright for a city hotel which received business travellers, but not necessarily for island and hill resorts where guests were holidaymakers.”

To acquire four stars and above, hotels also needed to have a swimming pool, although the criteria were not as important in beachfront hotels or hill resorts.
The Frangipani Langkawi Resort & Spa’s managing director, Anthony Wong, said: “In the past, hotels must have two restaurants to be classified as a four-star property. We only had one and were classified as three-star under the local rating, although TripAdvisor and travel agents rated us as a four-star. We didn’t see a need to have more than one restaurant as there were many restaurants outside our hotel, giving visitors plenty of choices.”

Δεν υπάρχουν σχόλια:

Δημοσίευση σχολίου