POTSDAM, GERMANY - US President Donald Trump's entry ban on seven majority-Muslim countries is already impacting international air traffic.
"Since the executive order became effective, we have registered a significant increase in the number of complaints over transatlantic flight delay," says Eve Buchner, founder and CEO of refund.me.
Airlines are obliged to comply with government regulations. However, passengers must be appropriately accommodated even in such extraordinary circumstances. Air traffic restrictions can lead to uncertainty on the ground, resulting in considerable delays during check-in.
For example, the Dutch airline KLM recently published a note on their website informing passengers about the situation and offering optional flight change or refund services for those affected.
Eve Buchner advises passengers to inquire with airlines before departure, or to seek advice from the relevant embassies. "In any case, passengers should claim compensation for the ticket they cannot use because they are denied to travel. The changes in visa and entry regulations could not be anticipated and must not burden the flight passenger."
