DALLAS - BoltBus announced the addition of two new features that will make the travel experience more seamless and convenient for customers.
BoltBus customers no longer have to wait for drivers to browse through their entire passenger manifest to see who has booked a ticket for a particular schedule. With a new scanning capability, drivers can now quickly and easily scan tickets and instantly view a customer's booking confirmation details prior to boarding. Customers simply show their tickets to the driver, either from their email or "My Trips" on the BoltBus mobile app, or they can bring their printed ticket.
"The new scanning feature will make traveling much easier for our drivers and customers," said David Hall, general manager, BoltBus. "When our customers travel by BoltBus, they know they'll receive stellar customer service and a comfortable trip. Mobile ticket scanning will give our customers a faster boarding process, creating an overall exceptional travel experience."
In addition to ticket scanning, BoltBus has also integrated Uber into its mobile app, allowing customers to request an Uber ride to and from any BoltBus location right from the palm of their hand. Customers now have everything they need to manage their trip from start to finish without having to access another website or app. Customers who book with Uber via the BoltBus app for the first time will automatically receive a credit from Uber of up to $30 for their initial ride.
