Nearly 4000 Indian hospitality businesses are winners of TripAdvisor annual Certificate of Excellence

TripAdvisor, the world’s largest travel site, announced the winners of its annual Certificate of Excellence awards. A total of 3,958 Indian hospitality businesses have been awarded this year. Now in its fourth year, the award celebrates hospitality excellence and is given only to establishments – eateries, accommodations and attractions – that have consistently achieved outstanding traveller reviews on TripAdvisor.
Establishments across the globe are awarded the Certificate of Excellence and represent the upper echelon of businesses listed on the website. Starting this year, holiday rentals are also eligible to receive the award.
Speaking on the fourth edition of the TripAdvisor Certificate of Excellence awards,Mr. Nikhil Ganju, Country Manager, TripAdvisor Indiasaid, “TripAdvisor congratulates all 2014 Certificate of Excellence winners in India. The TripAdvisor Certificate of Excellence sets a bar for service excellence each year and establishments that meet the bar are awarded the Certificate of Excellence which they can proudly display. I’m particularly excited about the large number of accommodations and eateries this year, 2,348 and 992 respectively, which are benefiting from their glowing TripAdvisor reviews.”
Top 5 states with the highest number of Certificate of Excellence winners

State name and total winners
Accommodations& Vacation Rentals
Eateries
Attractions
Rajasthan (486)
348
72
66
Kerala (473)
363
59
51
Maharashtra (442)
195
175
72
Karnataka (364)
202
104
58
Goa (337)
194
124
19

Ranking of Indian states by business category

Accommodations
Eateries
Attractions
Kerala (363)
Maharashtra (175)
Maharashtra (72)
Rajasthan (348)
Goa (124)
Rajasthan (66)
Karnataka (202)
Mumbai (112)
Tamil Nadu (60)
Goa (194)
Karnataka (104)
Karnataka (58)
Tamil Nadu (153)
Delhi (97)
Delhi (45)
“TripAdvisor is pleased to honour exceptional hospitality businesses for consistent excellence,” said Marc Charron, President of TripAdvisor for Business. “The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”
“ITC Hotels are delighted to learn that so many of our hotels have received the TripAdvisor Certificate of Excellence,” said Dipak Haksar, Chief Operating Officer, ITC Limited – Hotels Division. “Our hotels strive to tailor our offerings to deliver memorable luxury experiences to our guests. These awards reflect the opinions of those who matter to us the most – our valued guests, and we would like to thank each one of them for their continued support and patronage of ITC Hotels.”
According to a recent PhoCusWright study of 12,225 respondents from around the world, TripAdvisor awards can tip the scale for businesses and help set them apart from their competitors: 65 percent of respondents are more likely to book hotels that receive awards from TripAdvisor**.
Certificate of Excellence winners were selected using a proprietary algorithm. This takes into account reviews ratings and volume and recency of reviews. Businesses must also maintain an overall TripAdvisor bubble rating of at least four out of five. A business’ tenure and popularity ranking are also factored into the algorithm.
Winning properties can showcase their success a number of ways, including displaying the Certificate of Excellence at their establishment, displaying the award on their website or by promoting the achievement locally.
For more information on the Certificate of Excellence program as well as access to promotional services and tips for successful PR campaigns, please visit the TripAdvisor Management Centre.