Etihad Airways has been informed that the hours of the night time curfew in Bangkok, Thailand are now midnight to 04:00 local time.
Guests booked on flight EY407 are advised to present their passports and tickets if requested by the military on the way to Suvarnabhumi Airport to catch this flight during curfew hours.
Guests are advised to allow extra time to reach the airport.
The operating hours of BTS Skytrain, MRT Subway and Airport Rail Link trains in Bangkok are now from 06:00 to 23:00 local time. Taxi availability may be limited and hotel guests are advised to consider airport limousine services through their hotels
Etihad Airways is maintaining its current three times daily schedule to and from Bangkok, and no delays are anticipated. The daily schedule to and from Phuket also remains unaffected. However we will continue to monitor the situation closely.
Guests who wish to change or cancel their reservations to and from Thailand (Bangkok or Phuket) can do so under the following conditions:
Changes – For tickets issued on or before 21 May 2014, one free-of-charge move to another date of travel on/before 15 June 2014 in the original class of booking or if original booking class is not available, then the next higher available class can be booked and the additional fare difference paid. No-show and change fees are waived for this one instance only, any subsequent changes will be subject to normal reissue fees.
Cancellations/Refunds – Cancellation fees/conditions waived on tickets issued on or before 21 May 2014 with travel before 5 June 2014. All refunds must be processed by 30 June 2014. Refunds of partially utilised tickets will be calculated using the pro-rate mileage value of unutilised sector(s).
