The FCCA Conference officially opened two days ago in Willemstad, Curaçao, attracting over 1,000 professionals from throughout the cruise industry and the private and public sectors of cruise destinations, along with anyone looking to extend their contact base, reach and knowledge in the industry.
Conference
attendees will engage in a four-day span of one-on-one meetings with
the nearly 100 cruise executives inattendance from
various departments, including operations,
purchasing, marketing and shore
excursions.
Workshops
are also offered with panelists of the various executives, granting
insight to the cruise industry, complete with a CEO - Executive
Roundtable; shore
excursion operations with separate workshops
teaching how to put the wow back into the product and magic of the
Caribbean, train tour
guides and appeal to the special
needs traveler; and a release of the BREA study,
profiling the most current research on cruise passenger data in
participatingdestinations. To complete the days, evening functions
bring the attendees and cruise executives together and foster
communication between them.
Additionally,
due to the growing popularity and increased demand, the FCCA staged
pre-Conference events for the first time. Two workshops were held for
October 1, which joined the Care Teams from the various FCCA Member
Lines to address their recent efforts and the evolving safety
practices, and Jeff James, Vice President & General Manager of
Disney Institute, hosted a workshop entitled "Business
Excellence" to teach the five most powerful lessons in business.
The pre-Conference proceedings concluded with an evening function
that brought the early attendees to the Marriot's beachfront for a
night of festivities and networking.
In
its 19th year, the FCCA Conference & Trade
Show provides the best chance for entities doing
business or wishing to do
business with the cruise industry to increase
their contact base with the cruise executives in attendance so
that they can present their destination or product and learn what
the cruise
lines look for in terms of shore excursions,
products, services and ports of call. It helps attendees establish a
clear vision that will map the road to success in future dealings
with the cruise industry.
The
FCCA prides itself in bringing together cruise industry
representatives with those looking to do business with the
lines. It is a symbiotic relationship between them; the more that
the destinations and companies progress and learn about the
industry, the more that the industry is able to grow and thrive. The
FCCA promotes this mutually beneficial connection in most of its
operations.
