D-flo Limited is an innovative customer communications specialist that helps clients achieve operational efficiencies, cost optimization, and increased brand loyalty. It recently announced that Windstar Cruises will begin using its TravelComms solution to manage guest travel communications.
TravelComms is designed specifically for travel companies to improve the customer experience before, during, and after trips or expeditions. The platform delivers richer, more informative, and personalized communications across both digital and offline channels.
Colin Brimson, Co-Founder and CEO of d-flo Limited, said: “We’re very proud to have been selected to support Windstar Cruises in this important area of customer communications. Our approach is to fully understand what our clients are trying to achieve and apply our expertise to deliver solutions that add real value to their business. We look forward to a long and mutually rewarding partnership with Windstar Cruises.”
Janet Bava, Chief Commercial Officer at Windstar Cruises, added: “We want the experience of booking a Windstar voyage to be as compelling and seamless as the experience onboard. TravelComms supports that vision by helping us communicate more clearly, operate more efficiently, and inspire our guests and travel advisors to fully engage with and personalize their journey.”
Tags: Janet Bava, Windstar Cruises
