ΔΙΕΘΝΗΣ ΕΛΛΗΝΙΚΗ ΗΛΕΚΤΡΟΝΙΚΗ ΕΦΗΜΕΡΙΔΑ ΠΟΙΚΙΛΗΣ ΥΛΗΣ - ΕΔΡΑ: ΑΘΗΝΑ

Ει βούλει καλώς ακούειν, μάθε καλώς λέγειν, μαθών δε καλώς λέγειν, πειρώ καλώς πράττειν, και ούτω καρπώση το καλώς ακούειν. (Επίκτητος)

(Αν θέλεις να σε επαινούν, μάθε πρώτα να λες καλά λόγια, και αφού μάθεις να λες καλά λόγια, να κάνεις καλές πράξεις, και τότε θα ακούς καλά λόγια για εσένα).

Δευτέρα 22 Σεπτεμβρίου 2025

Operations at BER calm and smooth: Update on system malfunction at IT service provider

 

The technical malfunction at an external passenger handling system provider is also affecting operations at Berlin Brandenburg Airport (BER) today, Sunday. There are occasional longer waiting times at check-in, boarding, and baggage handling and collection. Delays for departing flights today are in line with a normal operating day.

 

Alternative procedures in the terminal are now well established and stable. Passenger check-in at the check-in counters is running smoothly and efficiently. Some airlines are still checking in their passengers manually, which may cause occasional delays. Other airlines are now using their own check-in systems, which speeds up the process.

 

The airport company continues to recommend that passengers use their airline's online check-in service. In addition, there are numerous self-service kiosks available at the airport that are fully functional and can be used without waiting times. Nineteen airlines are connected to this system, which allows passengers to check in independently in the terminals and print their boarding passes. This allows them to check in their luggage themselves at the so-called Fast Bag Drop stations. Further information can be found here: 

 

Check-in and boarding

 

In connection with the Berlin Marathon, an increased number of departing runners and visitors is expected late Sunday afternoon and on Monday. Here, too, the airport operator recommends using digital and automated services for check-in whenever possible. Runners are asked not to wear their medals around their necks during security checks, but to stow them in their carry-on luggage and set them aside separately to avoid delays during the check.


Tags: Berlin Brandenburg Airport (BER)