Powered by the Incheon International Airport Corporation’s public Open API, the service delivers live updates on key airport operations. Korean Air flight reservations are automatically synced, while passengers flying with other airlines can access the service by entering their flight details manually.
With this new feature, passengers can:
Monitor real-time congestion levels at check-in counters, security and immigration checkpoints
View parking availability at long- and short-term parking facilities by floor
Check estimated travel times from airport arrival to the boarding gate, broken down by each stage of the journey
Locate Korean Air lounges and view real-time occupancy levels for a more relaxed pre-flight experience
A stand out function is the pickup request service, unique to Korean Air. Passengers can easily share their estimated arrival time and exit door via SMS or messaging apps, making it easier for family and friends to meet them without confusion.
“The Incheon Airport Guide feature enhances passenger convenience by bringing tailored airport information directly into our mobile app,” said a Korean Air representative. “We will continue to develop digital solutions that create smoother, more efficient travel experiences for our customers.”
