Carnival Cruise Lines recently unveiled an new program that
offers consumers a one-of-a-kind, hassle-free money-back guarantee when booking
a Carnival cruise vacation. Designed to provide consumers with complete
peace of mind, the “Great Vacation Guarantee” allows guests to end their
voyage early and receive a 110 percent refund plus complimentary transportation
home, along with a $100 shipboard credit for a future cruise, should they be
dissatisfied with their cruise for any reason.
“We are proud to carry nearly 4.5
million satisfied guests each year and are very confident in the quality of the
vacation experience we provide on board the 24 ships of Carnival Cruise Lines,”
said Gerry Cahill, Carnival president and CEO. “The ‘Great Vacation Guarantee’
is designed to provide an assurance to those consumers who may be considering a
cruise that we stand behind our product and, if they are dissatisfied for any
reason, they have a simple and hassle-free means for receiving a full refund
and more.”
To exercise the “Great Vacation
Guarantee,” guests simply notify the ship’s guest services desk within the
first 24 hours of the voyage to receive a full refund of their cruise fare plus
an additional 10 percent, along with complimentary return air transportation from
the next port of call, and complimentary ground transportation and hotel
accommodations (if necessary), along with a $100 shipboard credit to be used on
a future Carnival cruise. Carnival will fully handle all the necessary
travel arrangements to make it a truly hassle-free experience.
The “Great Vacation Guarantee” is
valid on all three- to eight-day voyages to The Bahamas, Caribbean, Mexican
Riviera, Alaska , Canada
and New England departing through April 30,
2015. The program applies to U.S.
and Canadian residents only and guests must possess a valid passport to return
to the U.S.
by air.