MyImpact supports carbon measurement, personalised reduction plans and the exchange of best practices.
In 2027, Relais & Châteaux will develop an indicative decarbonisation pathway based on members’ assessments.
Since 2025, sustainability has formed the third pillar of the Association’s property inspection questionnaire.
Global carbon insights, tailored to local needs
Relais & Châteaux designed MyImpact as a long-term sustainability management platform. The initiative supports an industry-wide effort to reduce greenhouse gas emissions. The hospitality industry is expected to cut emissions by approximately 50% by 2040, in line with internationally recognised frameworks. These include the Paris Agreement and the Glasgow Declaration.
Against this background, the Association brings together 580 independently owned and operated properties around a shared ambition. Each property can take action suited to its local circumstances. In 2027, Relais & Châteaux will use members’ carbon footprint assessments to develop an indicative decarbonisation pathway. This will include recommended goals tailored to each property’s context.
MyImpact combines carbon footprint calculations with personalised reduction plans. It also offers multilingual expert support and a global forum for sharing best practices and solutions. As a result, members can connect their individual assessments with practical measures relevant to their operations.
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| La Donaira, Spain |
Sustainability and scientific experts developed the platform. Members can simulate how their inputs affect carbon emissions in real time. They can also benchmark their performance against other properties in the network. In addition, MyImpact estimates the potential emissions reductions associated with each recommended action. This allows members to compare measures before implementation and prioritise their next steps.
Laurent Gardinier, President of Relais & Châteaux, said: “With MyImpact, we give every Relais & Châteaux property a powerful tool to turn sustainability ambitions into measurable action. Its strength lies in its ability to adapt a shared global framework to the distinct environmental, cultural and regulatory realities of each property, making sustainability action both locally relevant and globally aligned. By enabling 580 properties around the world to act in ways tailored to their own context while advancing a common ambition, MyImpact gives tangible expression to Relais & Châteaux as a global movement committed to transforming hospitality for a more sustainable future,”
Expanding sustainability management beyond carbon
The initial carbon-focused phase provides the foundation for a broader sustainability management approach. Over time, additional features will address the full range of Relais & Châteaux’s social, societal and environmental commitments.
One example comes from Resplendent Ceylon in Sri Lanka. The group has used MyImpact to establish 2025 as its baseline year for analysing carbon emissions across all three of its resorts. Its assessment covers operational areas and categories that previous measurements had not included, such as organic food sourcing, different types of transport and waste segregation across several categories.
Ashmitha Gunaratne, Assistant Manager Impact & Partnerships, Relais & Châteaux Resplendent Ceylon, Sri Lanka, said: “Through our use of MyImpact, we’ve established 2025 as our baseline year to conduct a rigorous analysis of our carbon emissions across all three Relais & Châteaux resorts in Sri Lanka. By measuring key operational areas and also areas we did not include in our measurements before including organic food sourcing, differentiating the different types of transport used and waste segregation across a number of categories, we now have an authentic, data-driven view of our environmental footprint. Guided by these insights, we are accelerating our sustainability goals through immediate reduction measures, such as flow aerator installations and strict energy optimization, alongside targeted carbon offset initiatives.
Alongside this, the sustainability and conservation arm of our group Dilmah Conservation operates a climate change research center not too far away from Ceylon Tea Trails. The first of its kind in Sri Lanka, which works in climate research, climate education and climate adaptation”
Gunaratne also highlighted the work of Dilmah Conservation, the group’s sustainability and conservation arm. It operates a climate change research centre near Ceylon Tea Trails. According to the statement, the centre is the first of its kind in Sri Lanka and works on climate research, climate education and climate adaptation.
Sustainability becomes a formal quality criterion
Alongside MyImpact’s introduction, Relais & Châteaux has made sustainability one of its key quality criteria. The Association assesses member properties every two years against its standards. Its inspection questionnaire contains approximately 500 criteria.
Since 2025, a sustainability score has formed the questionnaire’s third pillar. It captures practices visible to guests, including awareness-raising activities, the promotion of local products and the visible management of resources. In 2027, the score will also cover operational practices through MyImpact.
Through this approach, Relais & Châteaux aims to combine a shared commitment with action at individual properties. The platform’s planned expansion will connect carbon measurement with wider social and environmental objectives, supporting the Association’s ambition to create value for people, places and the planet in harmony with all life on earth.