From Friday 9 January, the EES, which launched in October 2025, is being
introduced at a larger number of border points, while also processing an
increased volume of passengers. As implementation widens over the coming
months, ABTA has highlighted the potential for longer queues at passport
control.
According to the Association, passenger experience since the introduction
of the EES has varied, ranging from relatively smooth processing to situations
where significant queues have formed. ABTA has warned that, as the system is
deployed more broadly, there is an increased likelihood that delays will be
experienced unless mitigation measures are applied.
Mark Tanzer, Chief Executive of ABTA –
The Travel Association, said: “The EES is a change to how we
travel to and from Europe, and while eventually it will make passport checks
quicker, initially it may take longer.
“As more places introduce the system, and more passengers are processed
through it, there is a greater risk that people will face queues and delays. It’s
important travellers are prepared for this as they prepare to go through
passport control.
“We are also urging border authorities to do all they can to minimise delays. They have contingency measures at their disposal – such as standing down the system or limiting checks – and we want them to be utilised to help manage the flow of people. Where problems have been experienced so far, some of these could have been avoided if the contingency measures were applied.”
ABTA has also outlined guidance for passengers travelling to and from the
EU during the EES rollout period. Travellers arriving in the EU will complete
EES checks on arrival, which may increase the time required at passport
control, with instructions provided at the airport or port.
For departures from the EU, ABTA advises passengers to proceed to passport
control as soon as they have completed check-in and security, in order to
complete EES checks as early as possible. Passengers are also encouraged to
follow guidance from transport providers regarding arrival times at airports
and ports.
In the case of juxtaposed border controls, including locations such as St
Pancras, Folkestone and Dover, EES checks will be completed before departure
from the UK. Passengers travelling through these points are advised to follow
the instructions provided by their travel operator
Tags: Mark Tanzer, ABTA