Through a dedicated link mybag.aero/malta provided to passengers who file a Baggage Report, passengers can access the latest information about their baggage directly. Once a Baggage Report is created by the airport team, travellers can monitor status updates, including when their bag is located, forwarded for delivery, and successfully delivered.
By empowering passengers to manage their own Baggage Reports, WTSS helps passengers reduce the need for follow-up emails, improves data accuracy, and fosters more efficient communication between passengers and airport staff.
The system is fully integrated with KM Malta Airlines’ baggage management operations, ensuring that both passengers and operational teams have access to the same real-time information.
As part of KM Malta Airlines’ ongoing efforts to enhance the travel experience, passengers using Apple devices with AirTags can also benefit from Apple’s Find My feature, offering even more precise baggage tracking through Apple’s integrated network. This provides greater visibility and reassurance while travelling.
This latest initiative reflects KM Malta Airlines’ commitment to innovation, operational efficiency, and customer satisfaction, further strengthening its focus on delivering a seamless travel experience for all passengers.