Swiss-Belhotel International, a prominent global leader in hospitality management, has revealed the signing of a Hotel Management Agreement (HMA) for the upcoming 5-star Grand Swiss-Belhotel Harbour Bay in Batam. This development underscores the company’s ongoing dedication to Indonesia, a key and rapidly expanding market in Asia, while solidifying Batam’s growing role as a significant international hub
Nestled in the vibrant core of Harbour Bay, the newly established property is set to redefine the city’s luxury hospitality offerings. Visitors can anticipate an extraordinary stay, featuring a variety of spacious and tastefully appointed rooms and suites. Every detail has been thoughtfully designed, blending modern aesthetics with natural elements, complemented by high-end amenities to ensure ultimate comfort and elegance. Offering breathtaking views and top-tier facilities, the hotel is ideal for both corporate travelers and those seeking a serene, upscale retreat.
PT Hotel Citra Batam Investama Commissioner Mr Hartono also shared his optimism: “We are pleased to partner with Swiss-Belhotel International, and we have been partners for over a decade, and they have managed three of our hotels in this city. This new agreement not only brings world-class hospitality to Harbour Bay but also strengthens our mutual relationship. We believe this collaboration will ensure long-term success and shared growth.
The property is poised to establish itself as a premier hub for meetings, incentives, conferences, and exhibitions (MICE). Boasting one of Batam’s most expansive grand ballrooms, equipped with state-of-the-art technology and versatile layout options, it provides the perfect setting for corporate events, global conferences, and elegant social occasions. With exceptional gourmet catering and a team of expert event coordinators, the venue is set to become the top choice for memorable and impactful gatherings.
Gavin M. Faull, Chairman and President of Swiss-Belhotel International, added: “Batam is a key market for Swiss-Belhotel International, and we are delighted to strengthen our presence here. With Swiss-Belinn Baloi, Swiss-Belhotel Harbour Bay, and Zest Harbour Bay already operating successfully, this new 5-star addition will enhance our diverse portfolio and reinforce our commitment to delivering exceptional value and memorable experiences to travellers in this thriving city.”
“This new property in Harbour Bay underscores our long-term commitment to Indonesia as a cornerstone of our global portfolio,” said Mr Ilkin Ilyaszade, Senior Vice President of Operations and Development for Indonesia. “We are excited to bring our international hospitality standards to Batam, supporting the city’s growth as both a business hub and leisure destination.”
The introduction of this 5-star hotel is set to significantly boost the region’s attractiveness, positioning it as a leading destination for both international tourists and domestic visitors.
Swiss-Belhotel International is a prominent hospitality brand with a global presence, operating in 20 countries across New Zealand, Australia, Indonesia, Asia, the Middle East, Africa, and Europe. The company manages over 150 hotels, resorts, and developments, offering a diverse portfolio of accommodations designed to cater to different markets and customer needs. This international reach is further strengthened by its regional offices located in key locations such as Hong Kong, New Zealand, Australia, China, Indonesia, the UAE, the Philippines, Vietnam, Malaysia, and Thailand.
The company is known for its commitment to delivering outstanding hospitality experiences. Swiss-Belhotel International aims to provide guests with high-quality services, ensuring that their stays are both comfortable and memorable. The brand focuses on maintaining high standards across its various properties while embracing local cultures and offering tailored experiences to its diverse clientele. With such a wide range of destinations, the company successfully meets the needs of business and leisure travelers alike, positioning itself as a leader in the global hospitality industry.
Swiss-Belhotel International also takes great pride in offering exceptional value to its loyal customers through the Swiss-Belexecutive Card (SBEC). This loyalty program is designed to enhance the guest experience by providing discounts ranging from 10% to 35% on accommodations, dining, and various other services across its properties. Beyond discounts, members of the program enjoy additional perks such as priority check-in, complimentary room upgrades, and flexible check-out options. The benefits of the SBEC program are immediately available, creating a seamless and rewarding experience from the first stay.
Swiss-Belhotel is expanding its presence in Indonesia with the launch of the 5-star Grand Swiss-Belhotel Harbour Bay in Batam. Positioned as a key destination for luxury hospitality, the hotel aims to cater to the growing demand from both leisure and business travelers. With its prime location and world-class amenities, the new property will enhance Batam’s appeal as a top-tier destination.
One of the standout features of the Swiss-Belexecutive Card is its accessibility. There is no need for guests to accumulate points or wait for rewards, making it an attractive option for those seeking instant benefits. The Green Global tier, which is free to join, offers immediate discounts from the very first stay. This straightforward and rewarding loyalty program reflects Swiss-Belhotel International’s dedication to enhancing guest satisfaction and fostering long-term relationships with its customers, making it an ideal choice for travelers seeking both value and exceptional service.
Tags: PT Hotel Citra Batam Investama Mr Hartono, Ilkin Ilyaszade, Indonesia, Gavin M. Faull, Swiss-Belhotel International