Airbnb was top of mind for PhocusWire readers this week, as our most popular story was about the company’s adjustments to its service fee structure.
Senior reporter Morgan Hines dug into what this means for both hosts and Airbnb, which now appears poised to better compete with hotels and online travel agencies.
Another widely read piece explored the impending effects of agentic artificial intelligence on look-to-book ratios. With a new normal and a search surge on the horizon, travel suppliers will have to mitigate a potential rise in costs and adapt their systems and strategies.
PhocusWire also continued with its Travel Tech Flashback series this week, with executive editor Linda Fox revisiting 2022.
Even with the world largely reopening, the conflict between Russia and Ukraine created a new air of uncertainty.
In terms of ongoing trends, 2022 was characterized by momentum in fintech and the travel industry’s investment in emerging technologies such as non-fungible tokens.
Lastly, we covered travel industry reactions to the recent ruling that Google must share data with its rivals.
But while the decision from U.S. District Judge Amit Mehta will undoubtedly affect the space—like so many others—travel industry players said the news wasn’t as consequential is it may have been in years past.
- Abby Crotty, news editor
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