How does the industry balance the customer experience, design aesthetics, digital transformation, accessibility, future mobility with environmental responsibility?
PROGRAM
09.00 – 09.30 – Chair & Hosts Opening Welcomes
09.30 – 10.30 – Session One – Panel Discussion
AIRPORTS ACCELERATOR – growing regional prosperity & global competitiveness. How does collaboration with the key stakeholder’s create opportunity, drive economic investment, job creation, and improve quality of life for the region?
- Growing regional prosperity & global competitiveness
- Drive economic investment, job growth, and quality of life
- SMART airports, cities, and regions
- Citizen engagement and serving the community
- Transforming transportation: sustainable intermodal transportation
- Citizen engagement and serving the community
10.30 – 11.30 – Session Two – Panel Discussion
(CEO/ AIRPORT DIRECTOR PANEL DISCUSSION):
OPPORTUNITY FAST FORWARD – what is the industry outlook for future aviation? What key strategies & challenges will airports face in a sustainable and innovation powered future?
- Community consent, socially impactful airports & regions,
- Planning resilience in uncertain times
- Digitization, IOT and SMART city initiatives
- Future urban/advanced air mobility, EV, E mobility
- Aviation Net Zero, decarbonization, ESG & sustainability
- DEC&I, Diverse, Dynamic Future Workforce planning
11.30 – 12.00 – Networking Break
12.00 – 13.00 – Session Three – Panel Discussion
(CHIEF INFORMATION OFFICER PANEL) DISCUSSION:
INNOVATION ACCELERATOR – the latest airport technology trends will undoubtedly transform the future of air travel like never before. Innovations from AI and Metaverse to sustainable development will not only enhance the passenger experience but also drive business growth within airports.
- Automation & robotics
- Agile AI, AI chat bots, LLM’s to revolutionize customer experience and industry functions
- Autonomous systems in airport operations
- IoT, 5G, and Cloud
- Unmanned and sustainable aviation
- Advanced-data analytics
- Digital transformation
13.00 – 14.30 – Networking Lunch
14.30 – 15.30 – Session Four – Panel Discussion
BLUEPRINT: AIRPORT INFRASTRUCTURE – transforming airport infrastructure to deliver a world-class travel experience and support sustainable long-term growth.
- Designing in decarbonization
- Advanced air mobility & EV ecosystems
- Infrastructure investment in the uncertain environments
- Reconfiguring design concepts for the technology-enhanced future
- Digitizing design and construction
- Preparing for future growth
15.30 – 16.00 – Networking Break
16.00 – 17.30 – Session Five – Panel Discussion
THE NEW OUTLOOK FOR NON-AERONAUTICAL REVENUE – how can airports harness technology to provide revenue growth that will enhance passenger experience?
- Changing spending patterns and new revenue sources
- Embracing AI, machine learning, chat bots
- E-commerce and adapting the business model – airport click/order/collect/ delivery
- Concessions
- How the travel retail/ F&B offering has changed
- Parking, ground transportation, TNC’s
- Advertising innovations
Conference Day One Ends
09.30 – 10.30 – Plenary Session
THE POWER OF CONNECTIVITY – how do airports and regions leverage international and local connectivity to enhance development?
- Site locations
- Air & rail highspeed rail sustainable connections
- Airport related business
- Hub function
- Urban and regional connectivity
- Data connectivity – digital connectivity
10.30 – 11.00 – Networking Break